Frequently Asked Questions
Everything you need to know about your NorthEDC gear.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy on all unworn and unwashed items in their original packaging. Please visit our returns portal to initiate a request.
Are your materials sustainably sourced?
Yes, NorthEDC is committed to ethical fashion. We use high-quality, durable materials sourced from certified suppliers who prioritize environmental responsibility.
How do I track my order?
Once your order ships, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How should I care for my NorthEDC products?
To ensure longevity, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions can be found on the inner tag of each garment.